"That's nice," he says with a slight nod, and means it. "Supposed to be a busy time of year there. The holidays." He isn't sure what he knows that from, thinks he must have heard it in a TV show that he wasn't paying much attention to or something like that. It isn't as if he's frequented hospitals much himself; when he's needed it, he's typically gotten medical care elsewhere, the benefit of having some decent connections in a line of work like his. He's always preferred to handle things himself, anyway, or as close to it as he can get. Involving a hospital staff and records wouldn't really allow for that.